I am delighted to share my positive experience as a tenant of ICON Investments. From the beginning, ICON demonstrated a commitment to maintaining a high standard for their tenants. The property is impeccably maintained, and any issues are promptly addressed through an easy-to-use online portal. The responsiveness and efficiency in handling maintenance requests have made leasing from them a breeze. The open line of communication they encourage and willingness to address concerns is why we are pleased to continue leasing office space from ICON across the Manhattan, KS area.
We recently had a two week blast of winter weather with multiple days of sub zero temperatures combined with snow and ice. After each weather event the Icon team was out clearing parking lots and store fronts within hours- helping my business look open and welcoming to customers. After scraping the parking lot, the Icon team came by our front door with a snow broom that cleared snow drifts in seconds and removed that hazard for us. It was unexpected and much appreciated!
Blake and his team have been very easy to work with. They respond quickly to any of our concerns or questions. We love our spot downtown and appreciate the care Blake takes of the details. Regular carpet cleaning, and exceptionally clean sidewalks when it snows, to name a few.
Icon Investments has impressed me with their professional service, quick response times, and commitment to ensuring tenant satisfaction. From lease negotiations to ongoing property management, Icon Investments has proven to be a reliable and efficient partner, creating a conducive and well-maintained environment for our business operations.
I have a lot of experience working with property management companies in our downtown district and openly praise the professionalism delivered consistently by the team at Icon Investments. Not only is the Downtown Manhattan office located in an Icon Investments space, we work with small business owners every day that are also conducting their business from one of Icon's spaces. Blake Bauer, the owner, and his staff are responsive, friendly and available! They communicate on a regular basis which is invaluable inside our dynamic city center! There have been several times in just the last year when we've wanted to do something "out of the ordinary" in various spaces and Blake was receptive to our ideas! Icon has a nice inventory to suit the needs of so many varying small business types. From retail on Poyntz Ave.; to office space with a mix of great windows, lots of storage, access to parking and possibly most important, reliable facility management. In our ever changing work environments, Icon Investments truly works hard to meet and even exceed work space expectations!